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Ocean Health

Privacy Policy

Ocean Health respects and takes seriously the privacy needs and concerns of all our customers. We are thus dedicated to safeguarding your interests and have provided a safe and secure environment within which you may safely enjoy just browsing or e-shopping with us.

This Privacy Policy primarily covers the information we collect about you, what we do with it, the safeguards in place to protect it and what you can do to control the use of or change your personal information.

By using this Site, you consent to the application of Singapore Law, and when you provide personal information at this Site or sites to which it is linked, you are consenting to the manner in which Ocean Health will collect, use, disclose and otherwise manage your Personal Information as set out below, and you agree without limitation or qualification to be bound by this Privacy Policy.

Who May Use This Site 

www.oceanhealth.com is Ocean Health’s e-shop, applicable to the Singapore market and intended for purchases within Singapore only.

Collection And Use Of Personal Information 

When you create an account with us or respond to a contest, survey or communicate with us in any way, you may be asked to provide personal information which includes, but may not be limited to:

  • Name 
  • Home address 
  • Delivery address 
  • Email address 
  • Contact number
  • Date of birth
  • Credit card details if you make purchases via a credit card or the Paypal system

We use such personal information to process your order, to facilitate your participation in any contest or survey, to collate with any other information that you may have provided on any other Ocean Health site or, directly or indirectly at an Ocean Health retail outlet, for the purpose of internal research or to enhance your shopping experience with us. 

Ocean Health may contact you through the email address or contact information you have provided with regard to your order, special promotions, product launches or invite you to forums, seminars and marketing events that Ocean Health is involved with.

By setting up an Account with Ocean Health, you are automatically eligible to receive regular newsletters from us, to keep abreast of developments in Ocean Health and its related industry. You have the right to unsubscribe to this newsletter through the same website.

When And With Whom We Share Your Personal Information 

We will share your personal information only with our agents, representatives and trusted service providers and contractors for the limited purpose of fulfilling online orders offering certain products and services in connection with our Sites or for the completing of credit card transactions. 

In the event that Ocean Health or part of its assets are sold or transferred or used as security, your personal information may be transferred to third parties as part of that legal transaction.

Other than the above, we will not share your personal information with any third party unless we have your permission to do so, or under special circumstances, such as when we believe in good faith that the disclosure is required by law, when we have to protect the rights and properties of Ocean Health or any member of the public, or when we have the obligation to mitigate a serious threat to a person’s health or safety. 

General Information 

You can visit our Sites without providing any personal information. However we collect information like Internet Protocol addresses and other related information such as page requests, browser type, operating system and average time spent on our Sites. Such information is used for the purpose of monitoring and improving our Sites.

Our Sites make use of “cookies”, a technology used to lodge a piece of data on your computer so that we can recognize you and also to facilitate the order process. We use “cookies” to remember information about you so that your shopping experience with us can be tracked, personalized and enhanced in accordance with your preferences. For example, “cookies” allow you to add multiple items to your shopping cart.

You may set your web browser to notify you when you receive a “cookie”. However should you decide not to accept any “cookies” from our Sites, you may limit the functionality of your shopping experience with us.

Shopping At Ocean Health Online Is Secure And Within Your Control

When you place orders at our Sites, all your order information will be transmitted as encrypted data through the internet using Secure Sockets Layer (SSL) technology to our Site. If your web browser does not support this level of security you may not be able to shop with us online.

In addition, your shopping experience with us is further secured through password access. When you register with us, you will be prompted to provide your email address and associate it with a password of your choice. Please keep your password confidential and change it at regular intervals to preserve its security. Ocean Health will never ask you for your password in any unsolicited communication verbal or otherwise, such as letters, emails, phone calls or through our Sites. You may also view and change your particulars including your email address under the “My Account” option on our online Site. At any time that you no longer wish to keep an Account with Ocean Health, you can send Ocean Health a message via the “Contact Us” section on our Site.

Links To External Websites

Ocean Healthcare Sites may provide certain links to the websites of our business partners, vendors, agents, advertisers or others. These linked sites are outside the control of Ocean Health, are not subject to this Privacy Policy and not within the scope of our responsibility. Hence once you are on such an external website, please consult its own Privacy Policy and any information you submit thereto will not be within the control of Ocean Healthcare.


The information provided in Ocean Health Sites are provided solely for information only and not intended as medical advice or as a substitute for the advice provided by your own physician or any other medical professional. You should not use the information contained in Ocean Health Sites for diagnosing or treating health conditions or diseases, or for self-prescription or use it as sole evidence to evaluate the risks and benefits of using a particular product.

Nothing in the Ocean Health Sites shall be construed as the provision of medical advice or advertisement or holding out that Ocean Heath Pte Ltd or any of its officers, staff, employees or agents is a medical practitioner.

Ocean Health has made every attempt to be as accurate as possible when describing its products and services on our Sites. However, to the extent permitted by applicable law, Ocean Health does not warrant that the products and services descriptions available on our Sites are accurate, complete, reliable, current, or error-free. You are advised to read all the labels and packaging directions supplied by the manufacturer carefully before using any online product.

Termination Of Use

Ocean Health reserves the right to terminate your account without any prior notice if you have provided false, misleading or incomplete information, or failed to honour any outstanding payment within a reasonable timeframe or if Ocean Health has reason to believe that your Account has detrimental effect(s) on the business of Ocean Health legally or otherwise, or if you have violated any terms and conditions stated on our Sites. We retain the sole right to determine if your Account should be terminated and such decision is final and binding.

Changes To This Privacy Policy 

This Privacy Policy was posted by Ocean Health in April 2010. From time to time, there will be a need to update this Privacy Policy to comply with new laws or regulations or to reflect changes in our business practices. Ocean Health reserves the right to make changes to this Privacy Policy at any time, without prior notice. The revised Privacy Policy will be posted on this Page and/or on our Sites.